Fifty-two years and going strong, McLellan's
Automotive History, started out as a high school part
time business to supplement the money made at an ice
cream company, all in the effort to make money to go
Over the years...
When I left the petroleum industry in 1986, I got serious
and built a warehouse and went full time with the business.
Dealing with sellers and buyers takes a great deal of
skill and knowledge of personal relations in addition
to loving the business itself. For some that comes naturally,
and for others it is a dreaded task. I hope I have reflected
the former in all our business transactions, and your
experiences with me have been exceptionally good over
the years, and will remain so for years to come. We
will maintain the high quality of our literature and
From direct telephone calls, meeting you in person and
accepting personal checks, we gradually transitioned
into the era of the Internet, email, credit cards and
PayPal. The patronage of repeat business has been our
mainstay and those that found us through other car and
literature enthusiasts, embraced us with trust. They
were rewarded with high quality literature and excellent
Protecting our customers' financial information
But today with computers and the Internet, customers
and businesses are suspicious and wary of new dealings.
There is a small but increasing number of scoundrels
that spoil it all from bad checks to downright
vicious fraud. And it is on both sides businesses
In the last year we have done a lot to protect our customers
and ourselves. Such things as not taking credit card
information by email or on the phone, but providing
a link so you may submit your financial information
directly to the payment collection company, which receives
it in encrypted form (that is non-readable by humans,
and therefore safe from being stolen by hackers).
You have a right to be concerned and so do we. Be very
In addition to bad checks and claims of lost packages,
there have been many fake orders, usually from foreign
countries where they request special methods of payment
and/or shipping. But these are now pretty easy to spot.
Recently a 'buyer' tried to pull a scam on us by paying
more than what our invoice stated! This is how it works:
The scammer wants you to send the difference back to
them. By and large, this sounds reasonable. But in reality,
you are being scammed out of the money you send 'back'
because after receiving the 'refund' they will have
their initial payment reversed. By then, you would have
dispatched the shipment. The seller will be left with
$0 payment + loss of goods. The scammer will probably
sell the items received!